Bureaucracy is often the culprit when it comes to actions that hurt morale. An excellent example of that was encountered when, for the first time in over thirty years, thousands of reservists were wounded in combat. The U.S. military has excellent medical services for wounded troops. But because of the separate bureaucracies for active duty, and reserve troops, most of these medical services, which wounded reservists need for long term care and recuperation, are only available for active duty troops. When you have only a handful of wounded reservists at any one time, as has been the case since the Vietnam war (the last time there were a lot of reservists), you had enough bureaucrats to hand carry paperwork for each injured reservist. This was easier than trying to change all manner of laws and regulations covering the separate rules for active duty and reserve personnel. But when so many reservists got banged up in Iraq, the system had a meltdown. The ones who suffered were the wounded reservists. Pay was late, benefits were denied (until the proper paperwork caught up with reality) and the word spread. Even with scores of Senators and members of Congress howling for something to be done, bureaucracies cannot move quickly enough for situations like this. Congressional committees have been formed to look into changing the regulations.